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With our strong family values, we’re not just leading the pack, we’re setting the trend in professional soft services by providing the best employee and client experience everyday! Developing great people, providing great service, and building a great future together.
Trevor Annon
Founder & Chairman Mount Charles
A Journey of growth
Back in 1988, owner and Chairman Trevor Annon started Mount Charles as a humble catering company. Three decades, and 3,000 employees later, we’re now one of Ireland’s largest indigenous support service powerhouses! Providing a full range of catering, cleaning, events, and vending services, and passing on to our clients the cost savings and improved productivity that comes from working with a single supply partner.
But we offer more than just facilities management support. Infused with our core family values, today more than ever, we’re steadfast in our mission to develop great people, provide great service, and build a great future together.
How we went from a small-time caterer to a multi-national contender, all while staying true to our grassroots values and local charm. This is the story of our homegrown success.
Trevor Annon started the company in 1988, with his first foray into the catering industry, a café called The Copper Kettle, that was based in Carryduff, a suburb of South Belfast, Northern Ireland. Trevor continued his day job during the week and worked at the Copper Kettle on Friday evenings and Saturdays.
First ever catering contracts signed with Social Security Agency and Downtown Radio.
Mount Charles moved to their first ever office premises, Lesley House which was in Shaftesbury Square, in the Centre of Belfast.
Awarded the catering contract for Parliament buildings, the most prestigious building in Northern Ireland, the home of our parliament.
Providing catering services during the Good Friday Agreement negotiations was a significant undertaking, spanning six to seven days, sometimes up to 13/14 hours a day. We were thrilled when the agreement had finally been reached.
As official caterer to Parliament Buildings, Stormont, Mount Charles provided the tea, coffee and refreshments to politicians and dignitaries as the terms of the Belfast Good Friday Agreement were negotiated in Spring 1998.
New healthcare division created. Mount Charles now provides cleaning and catering services to several high-profile nursing and residential homes across Northern Ireland.
Company director Christopher Annon sets up new Vending Division. Mount Charles is now the third largest vending facility in Northern Ireland.
Titanic Exhibition and Museum contract signed.
Ulster Rugby cleaning and bar services contract signed.
Awarded six-figure contract with the Western Health and Social Care Trust (WHSCT) to provide vending services across the Trust, which spans the five council areas of Limavady, Londonderry, Strabane, Omagh and Fermanagh.
Mount Charles’ expansion means it’s time for new premises and the team moves into a new building – the prestigious Annon House on Ormeau Road, Belfast.
Down Royal contract signed. Mount Charles now caters to all 17 race meetings across the year.
Trevor Annon is EY Entrepreneur of the Year finalist
First ever Trevi Awards. Named after our founder and Chairman, Trevor Annon, these awards acknowledge exceptional contributions from individuals across all areas of our business.
Named by Deloitte in March 2018 as one of Ireland’s Best Managed Companies for the eighth consecutive year, Mount Charles also won Cleaning Service Provider of the Year at the 2018 Facilities Management Awards. Trevor Annon also collected the Lifetime Achievement Award at the Aer Lingus Take Off Foundation Business Awards.
Mount Charles marked its 30th anniversary with a grand celebration at George’s Market in Belfast. Over 200 colleagues, suppliers, friends, and family joined in the movie-themed event, taking a nostalgic journey through our company’s illustrious history.
Mount Charles Ireland is poised for growth in the Republic after winning major contracts totalling more than €8 million with the likes of the Abbey Theatre and the Custom House in Dublin.
Hospitality Belfast, a join venture between Mount Charles and Yellow Door catering, is awarded the ICC catering contract to manage and facilitate all catering requirements across the Waterfront Hall, Ulster Hall and the National Football Stadium, Windsor Park.
Mount Charles Ireland has secured a new contract with the Department of Health, based in Miesian Plaza on Baggot Street, Dublin.
Mount Charles’ bespoke corporate hospitality and wedding catering company, Craft Event Co is founded.
The evolution of the Mount Charles logo. From strong colour representation to an emphasis on people.
Mount Charles acquires facilities management company, Concept Group.
Trevor Annon, the Founder and Chairman of Mount Charles has placed in the Family Business Top 100, along with son Gavin Annon, Sales & Marketing Director at Mount Charles.
Mount Charles Group’s recent senior appointments mark an exciting phase of expansion across the island of Ireland.
Mount Charles cleaning division wins Translink trains contract.
Mount Charles hosts its annual Trevi Awards
Launch of new 5 year strategy
Great People, Great Service, Great Future.
Building trusted partnerships with clients, employees and local communities for long-term success and mutual growth.
Dedicated to championing employee growth, well-being, and a thriving workplace culture hat celebrates diversity and fosters collaboration.
The EY Entrepreneur of the Year Award was given to Trevor to celebrate the ingenuity and impact of his visionary business leadership.
For over thirty years, in and out of the workplace, Trevor has been by our side as an unwavering advocate and confidante.
With our strong family values we’re committed to developing great people, delivering excellent service, and building a bright future.
Expressing heartfelt gratitude to our dedicated employees and valued clients each year is an essential part of our company culture.
As a family-run business, we are excited to welcome Trevor's beloved grandchildren, as we continue to build a legacy for a 'Great Future'.
Providing diverse, high-quality facilities management services, including catering, cleaning, vending, and events.
We reflect on our journey with gratitude, and look forward to the future with enthusiasm and dedication to further growth and continuous excellence.
Trevor is probably the best sales man in Ireland, and Mount Charles the best soft services company. You heard it here first!
Rooted in Ireland, Mount Charles leverages its deep understanding of the island to deliver exceptional, locally relevant services.
Our Vision
Striving for the best employee and customer experience every day! Our aim is to consistently surpass expectations, cultivate enduring relationships, and promote a culture of excellence in each and every interaction. We prioritise creating an environment that puts employee wellbeing first, and that empowers them to thrive. At the same time, we ensure that our customers receive an exceptional experience, with their needs met through the highest level of service, care, and attention.
Our Values
From governance to front-line operations, doing the right thing isn’t just a policy – it’s a culture that guides ethical decisions and empowers our people to make an positive impact. Have fun and grow together embodies our philosophy of nurturing a culture of growth, mutual respect, and enjoyment that propels collective success. Taking pride in what we do drives us to deliver the best possible outcomes for our customers every day. These three core values fuel our mission.
Our Purpose
Our purpose is threefold. We are on a mission to nurture and empower individuals so that they can thrive and build exceptional careers. We are dedicated to providing unparalleled service to our customers and clients every day. And we are committed to working together as a cohesive and dynamic team to create a prosperous future.
Driving success and inspiring confidence throughout the organisation.
Founder & Chairman
Proud to have grown the company into a local force that employs over 3000 great people!
Chief Executive Officer
On a mission to develop great people, deliver great service, and build a great future together.
Chief Strategy Officer
Passionate about building a brand that delivers the best customer & employee experience every day.
Company Director
Carrying forward the family legacy of excellence throughout all stages of business growth.
Chief Finance Officer
Making strategic business moves with an eye on the bottom line to enhance financial performance.
Chief Operating Officer
Driving operational efficiencies through strategic initiatives that benefit all stakeholders.
Chief Technology Officer
Prioritising safety, security and governance in all aspects of business operations.
Chief People Officer
Crafting a winning people strategy for a thriving workplace culture and organisational success.
Grp Commercial Director
Delivering business growth across the island of Ireland through expertise and dynamic leadership.
Managing Director
Driving The Concept Group's strategic vision, operational excellence and growth across Ireland.
Non Executive Director
Helping leaders and their teams succeed by optimising people and business strategies.
Expertly coaching and empowering businesses to cultivate and retain high-performing teams
Making meaningful contributions, and giving strategic support to business leaders.
Great Future
Enriching local communities through a diverse range of initiatives focused on preserving and enhancing our environment.
Great People
We’re always on the look-out for fresh talent. Check out our latest job opportunities.
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