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Mount Charles Wins Multimillion-Pound ROI University Cleaning Contract

Posted on: January 4th, 2023 by Stephen Mackie

Mattie O’Grady Head of Cleaning Mount Charles ROI, Fiona O’Connor Estates Department Administrator SETU, and David Buckley Eastate Manager SETU Carlow with members for the cleaning staff who received their certificates at SETU Carlow.

Award-winning FM support services firm Mount Charles has been awarded a multimillion-pound, three-year contract by Ireland’s South East Technological University (SETU) at sites in Munster and Leinster.

The contract worth €2.16 million includes portering and cleaning services at the Main Carlow Campus, South Sports Campus, and Wexford Campus (Summerhill Campus and the Art and Design Campus) including all buildings, sports pitches and stands, car parks and recreational areas.

With well over 50 years experience in higher education, research, innovation, and stakeholder collaboration, SETU has evolved out of the Institutes of Technology at Waterford and Carlow.

This contract is a huge win for the Mount Charles team as the regional university houses more than 18,000 students and employs at least 1,500 staff campuses across the south-east of the Republic of Ireland in Carlow, Wexford, Waterford, Wicklow, and Kilkenny. But it doesn’t stop there, it also has huge ambitions to grow the student and staff numbers by 2032 to 25,000 students and 2,000 staff by 2032.

Gavin Annon, Mount Charles’s sales and marketing director, shared his thoughts on the win: “This contract further cements Mount Charles’s reputation as a leading service provider in ROI, providing soft services in a sustainable manner which brings long term benefits to both parties. We very much look forward to working with the team at SETU.”

#GREATSERVICE #GREATPEOPLE #GREATFUTURE

Santa’s Top 6 Eco-friendly Cleaning Products

Posted on: December 22nd, 2022 by Stephen Mackie

As a company, we pride ourselves on being a responsible business committed to managing our environmental impact and striving towards sustainability. While we all love a spick and span, great smelling business, particularly at Christmas time, we also want to avoid harsh irritant and chemicals in the products we’re using. Opting for greener and more natural cleaning solutions can help you to integrate eco-friendly products into your routine.

So if you’re interested in making your business a healthier place this season while helping out the planet at the same time, see below our top seven recommended eco-friendly hygiene products used by us. We hope that they inspire you to use greener products.

1.PURELL brand Healthy Soap with Clean release technology

First up we have PURELL brand Healthy Soap with Clean release technology. This product was formulated with the planet in mind. It is the first soap sold in the B2B market in the U.S. to become Cradle to Cradle Certified™ Gold. It also has earned the highest material health rating possible. It’s remarkably mild formulations are also gentle on skin, contain no antibacterial ingredients* and remove over 99% of dirt and germs.

2. PURELL Advanced Hand Sanitizer Fragrance Free Gel

This product is a Green-certified, fragrance-free gel hand sanitizer , and is perfect for professional environments. It kills 99.99 percent of most common germs that may cause illness, has a strength twice the strength of other national brands and best of all, it is made with natural renewable ethanol.

This sanitizer also offers “Energy-on-the-refill” technology, which means that every refill has a built-in energy source, designed to last as long as the refill. Once the product is finished, the refill is easily recycled.

Plus, it has a clinically proven formulation to maintain healthy skin as well as being dye and fragrance free. An all-round great product for your business.

3.North Shore by Northwood Washroom Dispensers

Our consumable wiping products come from Northwood who collect over 100,000 tonnes a year within the UK to recycle, and 79% of all NS paper sales are recycled paper and FSC certified products.

Designed to meet the highest demands of the modern washroom, North Shore brings together a sophisticated and contemporary aesthetic, supreme functionality and hygiene to deliver market leading performance. These dispenser products have a full green loop with them. They are highly durable, long-lasting, are drain-friendly, made from strong ABS plastic and are zero waste. Not to mention they’re easy to install. What more could you want?

The orbit toilet dispenser is a great product to include in your business as they dispense up to 5,000 sheets, are zero waste and are translucent so you can see when they’re running out. The Mechanical Hands-Free Roll Towel Dispenser is a high-capacity dispenser that reduces the need for extra maintenance, making it ideal for high footfall areas. The single sheet presentation means that you only touch what you use, delivering exceptional hygiene performance and of course reducing waste. Rolls are kept locked, clean and protected until required.

Plus the dispensers are available in three colours, whilst the stylish flat sheet presentation also makes for a premium washroom experience. Your business needs these for sure!

4.PURELL® Multi Surface Disinfectant Citrus Scent

At this point you’ve probably noticed we’re very passionate about GOJO PURELL products. And the reason for this is that GOJO is the first company to publicly commit to reducing their chemical footprint by 50 percent in the next five years. No other company in the world has made such a strong declaration to advance sustainable chemistry. GOJO subscribes to The Green Chemistry Commerce Council, is a member of the Roundtable on Sustainable Palm Oil (RSPO) and supports the goals of the organization.

This Multi Surface Disinfectant Citrus Scent works perfectly on a variety of hard and soft surfaces throughout your building, kills 99.9% of germs and bacteria and kills the Coronavirus in 30 seconds. There are also no harsh chemicals or fumes and no water rinse is required on food prep surfaces. Best of all, it was awarded the U.S. EPA Design for the Environment certification (DFE).

A perfect product for keeping your staff safe and virus-free.

5.PURELL® Professional Surface Disinfecting Wipes

Another environmentally friendly product, PURELL® Professional Surface Disinfecting Wipes are fantastic for using in large gathering areas because they’re simply one-step surface disinfecting wipes with a really nice fresh citrus scent.

The cleaning chemicals used in these wipes are dispensed using an automatic dilution control system to minimize waste and maximize cleaning efficiency. They also kill the human coronavirus (COVID-19) in 30 seconds and Kill 99.9% of viruses and bacteria including cold & flu, E. coli and Strep. There is no rinse required on food-contact surfaces, and best of all, there are no harsh chemicals used, so you won’t smell any bad odors.

You don’t even have to wash your hands after use and they’re multi-surface compatible. Great stuff!

6.PROVON® Citrus Ginger Foam Hand & Showerwash

This fantastic all-in-one body wash, shampoo and hand soap offers a refreshing blend of citrus and ginger extracts. It is enriched with moisturizers, natural extracts, skin conditioners and it is an ECOLOGO® Certified and USDA biobased product.

The pump is removable for easier recycling while the SANITARY SEALED™ refill helps prevent contamination. So ideal for your bathrooms and toilets.

All of the eco-friendly cleaning products listed above are included because of their sustainable features such as natural ingredients, shipping without plastic, and because they do such a great job at quickly and easily cleaning your business without using harsh chemicals.

It is the reason we are advancing our 2022 Sustainable Value Strategies and Goals to make even greater progress by 2023/4. Partnering with The Concept Group and Northwood, together we strive to incorporate sustainability thinking into all that we do.

MC’s Top 10 Tips for Planning the Perfect Festive Event

Posted on: December 13th, 2022 by Stephen Mackie

Is it that time of year again already? Ho Ho Holy Moly!

With Christmas and New Year fast approaching, you may find yourself panicking and need some help planning your ideal festive party for colleagues, which can be both stressful and challenging. When it comes to Christmas parties, expectations are high.

That’s why we are here to help. Mount Charles are experts in event planning. We have hosted a full range of large-scale events, so you’re in great hands. We have put together our top tips to make sure your Christmas event is one to remember.

This event planning checklist provided by our events team guides you through the process, ensuring you have covered all the essentials and your event runs as smoothly as possible, as well as being an enjoyable time for all!

  1. Plan Well In Advance

First and foremost, when running any event, planning early is key. We would recommend to start planning as far in advance as you possibly can as it will allow you time to find the best venue, buy you time to deal with mishaps, and give guests time to make necessary arrangements, such as booking time off to attend. Planning a Christmas party should begin in autumn so you have time to secure a venue and book vendors before their schedules fill up.

Planning early will also allow you to find the right decorations for your theme (if you’re having one) and find an ideal caterer; like Mount Charles for example. Most importantly, it will make the process a bit more stress-free and less nerve wracking.

Last-minute party planning is a recipe for disaster, so don’t delay, get ahead while you can.

  1. Choose Your Date

This one goes without saying. You’ll need a date that suits your attendees, so you should propose some dates that they can choose from. Maybe send a poll or ask them to fill out a survey using Survey Monkey, so they can pick their preferred date. This will make the process much smoother. Choosing an earlier date gets you ahead of the game and means you’ll have a broader range of venues to choose from.

If you’re running a company event, send some dates among key decision-makers within the company. It is also important to think about what works best for your company. You should also remember, while the weekend is more popular, availability will be limited at Christmas time and prices will be higher, so consider this. Venues are usually booked up well in advance, especially in busy towns and cities like Belfast.

We work with venues across the island of Ireland and can suggest suitable venues based on your organisations requirements

  1. Set Your Budget

If you’re planning on running a company event, you’ll mostly like have a restrictive budget, but

even if your budget is restrictive, it doesn’t mean guests can’t have a great time. It just means you’ll need to prioritise some aspects of the event over others. You’d be surprised how much money you can save by doing a bit of research – something Mount Charles are experts at.

Make sure you include an itemised list of what the budget will and will not include. This will keep you right and will ensure there is no confusion with your boss or colleagues.

  1. Choose Your Venue

Sourcing the right venue in any event is key. You’ll need a venue that’s suitable for your activity and a suitable space for the number of attendees. It should also be easily accessible for them with good transport connections. Again the earlier you book, the better the chances of getting one of the more ideal or popular venues.

Need a stage for live music? A good bit of space for a dance floor? As part of our event services here at Mount Charles, we can help you to find the perfect location for your Christmas party. Our clients have some of the best venues in the country that we would gladly put you in touch with.

If you’re hosting a New Year or Christmas party, we would advise you to choose a location with charm to leave a long-lasting impact on your guests. A space that will channel the magic and beauty of the Christmas spirit.

  1. Pick a Good Theme

When it comes to your festive party, you’ll need a good theme. You could go for a Winter Wonderland theme, Christmas around the world, or a Christmas movie theme. It can even be something simple and sparkly. Just let your imagination run free.

If you are having a theme though, it’s important this is integrated throughout every aspect, from guest invitations to the decorations and most likely the entertainment as well. We have contacts in event styling and can gladly provide best in class companies we work alongside.

  1. Choose Your Food and Drinks

Ok now we’re talking! We’re very serious when it comes getting our guests Fed & Watered (MC Pun intended). Food and drink is a key part of any event, and usually either a meal or buffet is expected at a Christmas or New Year party. Remember to plan for Vegetarian, Vegan or special dietary requirements in advance. And drinks will be expected… of course! We recommend having a drinks reception. It’ll make your guests feel welcome and will likely set the tone for the rest of the party. You could offer a bottle of champagne, wine, prosecco, or even a beer or cocktail.

We have expertise in catering across a range of budgets and requirements and can provide bespoke menus based on your ideal event.

  1. Music and Entertainment

Aha, here’s where the real party starts!

I think we can all agree that some form of music and entertainment at a festive event is essential. There are lots of options you can choose from including a comedian, karaoke, a band or a DJ, which will encourage people to dance later on in the night.

Depending on your theme you could have something a little different and include games and activities. You could do a Christmas treasure hunt, or Christmas Bingo (An MC staff favourite).

  1. Speeches and Awards

For lots of companies, your Christmas party may be an ideal time to present any awards and thank staff collectively. You’ll need to organise certificates, award blocks or prizes in advance.

One thing to keep in mind is to plan the timings of your speeches in advance to ensure that you have enough time allocated to this. You’ll need to have a running order or schedule in place to make sure everyone who’s going to be speaking knows when they’ll be hitting the stage next. A good idea is to do a practice run though before the event. Though we can appreciate not everyone has time for this with it being a very busy time of year.

  1. Organise Transportation

If your chosen venue is not local to your attendees, then it is a good idea to have transport organised to and from the event. You could book and minibus or a coach, or simply book a couple of taxis in advance depending on the requirements.

  1. Invitations

Last but certainly not least, we don’t want you to forget about your invitations. Regardless if this comes in the form of a calendar invite, an email or a beautifully designed invitation, you must remember to send these well ahead of your event.

It is important that all the information regarding timings, locations, transport and themes is added to your invitation. It’s good to have it all in one place so your guests can refer back this. With it being a hectic time for people, they’ll have lots of other festivities going on so they’ll need a good reminder.

And that just about covers it. We hope you found the above guide useful, and if you need any help at all planning your Christmas or New Year event, or any event at all, don’t hesitate to contact our friendly team below. We are more than happy to help.

Call us on:

Belfast Office
+44 (0) 28 9032 0070

Dublin Office
+353 (0)1 431 1383

Or Email:

info@mountcharles.com

Click here for more information about Mount Charles Events.

Mount Charles Continues Expanding Within the Irish Market

Posted on: December 6th, 2022 by Stephen Mackie

This year has been quite a successful one for the leading business support solutions, Mount Charles, as the company has seen a huge growth in the number of contract wins in the Republic of Ireland. This includes over €1 million in new public sector cleaning contracts won from the company’s Dublin base.

Since establishing a Dublin presence four years ago, Mount Charles has accumulated more than €30 million of new contracts, successfully coinciding with the company’s implementation of ambitious sustainability projects and initiatives.

The latest Dublin-based public-sector contracts run for three years and include the Chief State Solicitor’s Office (CSSO), which provides litigation, advisory and conveyancing services to government departments and agencies; the Competition and Consumer Protection Commission (CCPC); the National Shared Services Offices (NSSO), a statutory civil service office; and the Environmental Protection Agency (EPA).

The news of the ROI growth has quickly spread throughout the fast-growing, family-owned company and has been well received and supported by all. Mount Charles will without a doubt fulfil its pledge to its client of providing a top-class service, as it has done and will continue to do with all its clients.

The company has more than 33 years’ experience in the delivery of vital facilities management services to a range of customers within both the public and private sectors.

Sales & Marketing Director, Gavin Annon was more than please with the company expansion, commenting on the new contract wins. He stated “We’re pleased to be working with these high-profile agencies and are proud that over 2,000 of their staff members will be benefiting from our bespoke cleaning services. The Republic of Ireland marketplace remains a key target for us and continuing to grow our market share from our Dublin base is a key priority.”

He further stated, “The successful introduction and upgrade of our internal and operational systems has contributed to our success by revitalising our service offering and enhancing reporting and oversight of our service performance. By developing our product and harnessing the latest technology we can measure and reduce our environmental impact. We have also focused on strategic talent acquisition and are in a very strong position to capitalise on the growth of our operations in Ireland.”

This news of the company’s growth in Irish market just adds to its ongoing success after it won two accolades at the Facilities Management Awards earlier in the year, receiving the Innovation in Technology & Systems Award as well as The FM Workspace Transformation Award.

#GreatService #GreatPeople #GreatFuture

Mount Charles is Awarded Shiny New NI Water Cleaning Contract

Posted on: November 30th, 2022 by Stephen Mackie

Mount Charles celebrates as it receives an award-winning cleaning services deal with NI Water.

Northern Ireland Water, a trademark of Northern Ireland Water Ltd, is a government-owned company that was set up in 2007 to provide all the water and wastewater services in Northern Ireland. NI Water supplies 560 million litres of clean water a day for almost 1.8 million people as well as treating 320 million litres of wastewater daily. Mount Charles promises that all its sites will receive a world-class service, provided by the Mount Charles Cleaning Team.

The MC team will provide cleaning services at around 29 of Northern Ireland Water’s sites, including their offices, depots, workshops, water/wastewater treatment works and publicly accessible sites.

Gavin Annon, Sales and Marketing Director at Mount Charles met with the team at NI and shared his thoughts on the win: “We are delighted to be awarded this business by NI Water and are committed to delivering social value in this contract, particularly in the areas of work progression and skills development, health and well-being and equality, diversity and inclusion.”

Ronan Larkin, Director of Finance, Regulation & Commercial at NI Water has warmly welcomed Mount Charles on board stating, “As we continue to adopt the new public procurement policy – scoring social value within public awarded contracts, NI Water is fully committed to working with suppliers to deliver their social value promises.”

Ronan added, “Mount Charles, like many other suppliers, have an amazing opportunity to embrace social value and make a lasting impact in the communities they operate and serve in and I look forward to the many initiatives that are delivered as part of this significant step change in public procurement.”

Mount Charles are very proud and excited to be working with this brand-new client. As a business, we are committed to supporting NI Water and all its sites.

#Greatservice #Greatpeople #Greatfuture

Mount Charles Win Hyster-Yale Catering Contract

Posted on: November 30th, 2022 by Stephen Mackie

Mount Charles has won a catering services contract with Hyster-Yale Materials Handling, Inc, a leading, globally integrated full-line lift truck manufacturer.

The company has over 90 years of experience, with its success being the result of focusing on its clients’ needs and delivering tough lift trucks that move products efficiently and elevate the potential of its partners. With lifting capacities ranging from 2,000 to 105,000 pounds, Hyster lift trucks combine award-winning designs, industrial-strength components and high-tech manufacturing to deliver versatile and dependable solutions.

The deal will see #TeamMC provide food and beverage services to the factory’s 770 manufacturing staff on site. The staff there work in two shift patterns from 8.00am to 8.00pm with early closure on a Friday. In addition, there are 167 office staff operating on a hybrid working pattern where they are on-site two or three days per week. So the installation of ‘The Kitchen’ is a fantastic addition and will really support the staff during their shifts.

Mount Charles has been fostering strong relationships and catering partnerships with clients for years, providing the best possible service, so we are now extremely proud and excited to be working with this brand-new client. As a business, we are committed to supporting Hyster Yale and its staff.

We’ve just launched a new in-house restaurant within the factory. The signage and graphics were installed by Design + Display, our partners who we have been working with for years. ‘The Kitchen’, which is also installed in our Moy Park sites and a few others has a clean, contemporary look and feel with a relaxed and comfortable setting.

Some of our offerings include a range of drinks, and affordable hot meals during Breakfast, lunch and dinner service, served five days a week. Breakfast is a range of freshly baked pastries & Scones, Jambon, Sausage Rolls, Breakfast Baps as well as Granola Bars and Porridge. A range of hearty homemade meals such as stew, pies, lasagne and curries will be served at lunch and dinner, with Thursday being ‘fry day’. The late afternoon snack offering is pastries and sausage rolls as well as a made-to-order sandwich bar offering toasties and paninis.

Our marketing team visited the factory and were thrilled to meet the team and take some photographs of the finished design. As with all our clients, we highly value Hyster-Yale and will continue to provide a top-class service as we look forward to a bright future together.

Chris Annon, Sales Business Development Manager has shared his thoughts on the partnership:

“On first meeting with our contacts in Hyster it was very clear that MCG and Hyster have the same ethos within business, and now that we have been operating the contract this is nothing close to the truth. Hyster management and staff have all embraced MCG and we enjoy serving them daily. We look forward to a bright and successful future ahead.”

#Greatservice #Greatpeople #Greatfuture

The Great Mount Charles Bake Off 2022

Posted on: November 24th, 2022 by Stephen Mackie

Who were crowned the champions at the Great Mount Charles Bake Off 2022?

Read on to find out…

On Wednesday 23rd November 2022, our company Headquarters at Annon House was filled with smiles, laughter and the smell of delicious, sweet treats as we held our annual Great Mount Charles Bake Off.

We asked our colleagues to get involved in this company-wide challenge and bake something spectacular this year. We challenged them to create their ultimate showstoppers, and it’s safe to say they didn’t disappoint.

From Christmas cakes, cupcakes and brownies to rice crispy mountains, blondies and a range of festive traybakes, the judges were truly blown away by the entries. Every single showstopper was impressive and we saw fantastic engagement across our departments and wider catering sites.

The office canteen was covered in crumbs as we had a slightly messy, but super fun cake party on the top floor of Annon House at 3pm. Some of the creations we saw were absolutely beautiful and great-tasting. It was a really enjoyable afternoon for all.

Mount Charles would like to offer a massive thank you to everyone who took part and Congratulations to all the wonderful well-deserved winners below.

This year saw Edna Armstrong, three-time Star Baker for the past three years in a row, hand over the crown to our 2022 baking Queen Zhana Robinson. However, it was a very close call as Edna came in at a close second. Both contestants were triumphant as they received their prizes with smiles and gratitude.

The Department of Health team absolutely blew us away with their complete array of festive sweet treats and bakes along with the Belfast International Airport team, who created a spectacular BIA Northern Quarter-themed cake.

Annon House Winners:
1st Place – Zhana Robinson
2nd Place – Edna Armstrong

Remote Entry Winners:
1st place – DOH Team – Jill, Bianca, Renata, Paul
2nd place – Belfast International Airport – Megan Armstrong and Matthew Wheatley

Have a look at all our entries below:

#Greatservice #Greatpeople #Greatfuture

Mount Charles Play Their Part In Industry-Led Careers Inspiration Events

Posted on: April 11th, 2022 by Stephen Mackie

 

Northern Ireland’s business community is coming together to support the delivery of industry-led careers inspiration events across the province, engaging almost 7,500 Year 9 pupils in June 2022.

4C UR Future LIVE is an innovative and fast-paced event that uses skills games and work-based challenges, designed and delivered in collaboration with local employers, to help young people get an insight into the future world of work.

The initiative, which aims to help every participant make more informed education and career choices, is the brainchild of 4C UR Future’s Founder, Rose Mary Stalker. Following a successful pilot in June 2019, the social enterprise is taking the show on the road this year, delivering an at-scale pilot of one event in every council area in June.

Managing Director of 4C UR Future, Rachel Doherty, acknowledges the support of the local business community in enabling the events to scale:

“Our work would not be possible without the support of our member companies, who recognise the significant opportunities that come from working together collaboratively, and at-scale, to tackle systemic problems; helping our young people discover their own attributes, strengths, and interests, and exploring how these might align with their future opportunities.”

“The careers landscape has become increasingly complex for young people and parents to navigate, with new in-demand skills, new types of jobs, and entirely new sectors emerging, resulting in major bottlenecks in the skills pipeline; inhibiting our local businesses from growing.”

“By working across all of the key employment sectors in Northern Ireland, 4C UR Future leverage and mobilise the skills and industry expertise available on our doorstep.”

The LIVE events are funded and resourced by the Northern Ireland business community and are hosted with support from ten councils. The events are free to schools, including free transport, which is being supported by Translink.

Charlotte Richardson, PR Manager at Translink, said:

“We’re delighted to be able to support this fantastic series of events, which are taking place across Northern Ireland; investing in our young people and building confidence, skills, and knowledge to help them identify the many opportunities and the wide variety of career paths and industries open to them. Access to events like this is vital to the next generation and to the workforce of the future and we’re proud to be a member of 4C UR Future.”

4C UR Future member companies represent all of the key employment sectors in Northern Ireland, with local success story Mount Charles Group, as well as the Northern Ireland Civil Service (NICS), on board to support the delivery of the events across the province.

Dr Tracey McCabe, Director of Group Human Resources, said:

“Mount Charles is delighted to be part of this initiative. Inspiring young people to help them choose their future career path is empowering for us as a people-focussed organisation, and engaging with Northern Ireland’s future talent early in their life journey can open up so many more opportunities for them.”

Lyndsey Irwin, NICS Head of Communications, Marketing and Outreach – Talent Management Division, added:

“The Civil Service is delighted to support the 4C UR Future initiative and events, which are an innovative, engaging – and most of all – a fun way to empower young people, helping them to recognise and develop their strengths and skills, and showing them how these can be applied in the world of work.”

“Our involvement with 4C UR Future also provides us with an opportunity to showcase the huge range of work undertaken by civil servants, and to open the eyes of young people to the possibility of a career where they can make a real difference to the lives of people here.”

It’s not too late for local businesses to get involved! For more information on 4C UR Future, go to: www.4curfuture.com, or email info@4curfuture.com.

Double win for Mount Charles at the Facilities Management Awards, Ireland

Posted on: April 8th, 2022 by Stephen Mackie

Mount Charles is celebrating winning two awards at the Facilities Management Awards 2022, which took place on Thursday, March 24th, at The Radisson Blu Hotel, Golden Lane, Dublin.

The Innovation in Technology & Systems Award – End Users and The FM Workspace Transformation Award was awarded to Mount Charles who has over 33 years’ experience in the delivery of vital facilities management services to a diverse range of customers within both the public and private sectors.

The FM Awards programme recognises the excellent work carried out by Ireland’s facility and property management teams and companies and businesses from all over Ireland came together in Dublin, to collaborate and showcase their achievements.

Gavin Annon, Sales and Marketing Director of Mount Charles said: “On behalf of the entire team, I am enormously proud to receive both The FM Workspace Transformation Award – In-house and the Innovation in Technology & Systems Award.

“These awards are a benchmark for excellence and recognise the successful implementation of our Technology Transformation Programme within an astounding 15-month timeframe, less than 50 per cent of the time originally projected.

“The introduction and upgrade of our internal and operational systems has contributed to the success, growth and profitability of the company bringing Mount Charles to the forefront of innovation, revitalising our service offering and enhancing reporting and oversight of our service performance.

“This has allowed us to provide a tailored dashboard for our customers, bespoke to their service, requirements, and the information that they want to see and has facilitated additional contract wins in NI and ROI, all whilst maintaining our family instilled values, core people focus and unique support service dynamics.”

Mount Charles Utilises Robotics With Catering Services

Posted on: January 18th, 2022 by Stephen Mackie

The growth in use of robotics in the recent past has been largely seen in our healthcare and cleaning services, however the technology available with regards to catering services has not sat idle recently.

Smart technology within catering services has previously been seen in the likes of high-tech ovens, dishwashers and other kitchen gadgets. However, Mount Charles will now be taking things further with the implementation of unmanned retail stores in remote catering sites for example. As well as a more sophisticated version of micro-markets including elements of robotic technology. These options will allow clients to provide a catering service in challenging circumstances following the pandemic with new patterns of footfall in the office as a result of trends such as home and hybrid working.

Mount Charles will of course remain a ‘people business’ first and foremost, however the technology will allow the organisation to provide options for all of the marketplace depending on the niche needs of clients on an individual basis. From Mount Charles’s perspective, the technology allows the business to operate a 24/7 facility on what was perhaps an otherwise uneconomic catering site. The demand for our vending services has exploded post pandemic, so it’s fitting to now offer a more sophisticated version of vending in the traditional sense. These new self-serve units provide everything from hot and cold drinks to regenerated meals and snacks depending on what the client and team members on site are interested in.

If you would like to hear more about our range of robotic driven services please contact info@mountcharles.com

Mount Charles Sister Company CRAFT Event Co Announces National Museums Catering Contract

Posted on: December 14th, 2021 by Stephen Mackie

Mount Charles Group’s brand new sister company CRAFT Event Co announces its first major catering contract win with a three-year partnership with National Museums NI.

CRAFT Event Co has vast previous experience in bespoke weddings, tailored events and café solutions. With regards to National Museums, the team will provide the food and beverage offering at The Ulster Museum, Ulster Folk Museum and Ulster Transport Museum.

Included in the remit of the partnership will be Ulster Museum’s Wynn & Pym restaurant, the quaint Ballycultra Tearooms at Ulster Folk Museum and Cultra Manor, the beautiful dedicated hospitality venue. Planning is currently taking place for expansion of the catering offering at The Ulster Transport Museum.

Head of Experience and Enterprise at National Museums NI, Brona Moffett said: “We look forward to working with Craft Event Co to continually enhance our hospitality offering. The creativity and expertise of its team will also allow us to transform weddings and corporate events in our stunning spaces.”

Director of CRAFT Event Co, Jamie Henderson added: “We’re excited to be working to create a unique hospitality offering that will transform the way visitors enjoy food and drink at three of the province’s best-known museums.”

“Food provenance will be at the centre of our service delivery, offering a taste of Northern Ireland to local visitors and also those who come from further afield. We will reflect the uniqueness and warmth of the Northern Irish welcome, ensuring that the food offering is a key part of the overall museum experience.”

“The skillset of our team will transform National Museums NI’s events offering too by introducing a high-quality dining experience that will appeal to weddings and corporate events too. All of us at Craft Event Co. look forward to welcoming people to each of the museums over the coming weeks.”

Gavin Annon, Director of Sales & Marketing, said: “Our sister company Craft Event Co is the perfect fit for National Museums NI. It has built a strong reputation across Northern Ireland thanks to its commitment to customer service and hygiene standards, quality in food and creativity.”

We look forward to developing our relationship with National Museums Northern Ireland and providing an excellent service to all of our customers across the venues. For more information on our catering services or to speak to a team member please get in touch.

Three individuals pictured outside Ulster Museum, one is a chef holding a dish of food

From Left to Right: Brona Moffet (Head of Experience and Enterprise at National Museums NI), Sean McCann (Chef & Director at CRAFT Event Co), Gavin Annon (Director of Sales & Marketing at Mount Charles Group).

Trevor Annon receives Lifetime Achievement Award

Posted on: October 25th, 2021 by Stephen Mackie

The founder and chairman of leading business support solutions company, Mount Charles has been recognised with a lifetime achievement award at the prestigious Belfast Chamber Awards.  The awards seek to reward all areas of business in all sectors, in Belfast and took place on Friday 22nd October 2021, at the Crowne Plaza Hotel, Shaw’s Bridge.  Trevor was chosen by the judging panel for his celebrated contribution to business life in Northern Ireland.

An EY Entrepreneur of the Year finalist in 2017, Trevor has collected numerous awards on behalf of his company and has been the recipient of an Outstanding Contribution award at the 2016 Janus Awards and the Lifetime Achievement Award in 2018, at the Aer Lingus Take Off Foundation Business Awards. Mount Charles Group, Northern Ireland’s largest independent catering and business support services provider, was founded by Trevor in 1988, and has since established itself as the leader in contract and retail catering, cleaning, vending and security services.

Under his guidance Mount Charles currently employs 2,500 team members, services over 400 clients across the UK and Ireland, working with companies such as Down Royal Racecourse, Belfast International Airport, Ulster Rugby, ICC Belfast, RTE, Griffith College, Maynooth University, Ordinance Survey Ireland, Abbey Theatre and Custom House in Dublin.

Citing Trevor’s achievements Simon Hamilton, Chief Executive of Belfast Chamber said: “His story is one, quite simply, of three decades of business success.  “Mount Charles is an innovator developing new products, services and brands that supports some of the biggest and best-known businesses, sporting venues educational facilities and healthcare organisations in Northern Ireland and further afield.”

Mount Charles currently sources approximately 85% of its food from NI suppliers, attributing to a contribution of £50 million per annum to the NI economy. The company has recently announced a new addition to its portfolio of service offerings, Craft Event Co., which will specialise in weddings and corporate functions

Upon receipt of his award, Trevor Annon said: “To be honoured by my hometown Chamber is a wonderful achievement and it reflects the results of 33 years of hard work.  “The Chamber President, Michael Stewart, keeps reminding me of a comment I made whilst addressing 500 local catering students – ‘at age 18 the only thing Trevor wanted to do was to join the police, but he was half an inch short of the then regulation height. So, he became a Caterer by default. Would Mount Charles have been created if he had been half an inch taller?’.”

As well as building his family business, Trevor has also served as Chair of the crime fighting charity Crimestoppers for 12 years, was an independent Board member of the Irish Football Association and until recently was the Chair of the National Football Stadium in Belfast where he spearheaded the development their new world class stadium.

In closing his speech Trevor mentioned a framed gift he had received from his wife on his last birthday. It contained two lines of poetry from their favourite poet, which reflected the journey Trevor and many other entrepreneurs have endured through the pandemic. Quoting Seamus Heaney, he concluded, “If we can winter this one out, we can summer anywhere.”

Trevor Annon wins Lifetime Achievement Award with Belfast Chamber

Trevor Annon wins Lifetime Achievement Award with Belfast Chamber

Mount Charles Team Members Join Flossie & The Beach Cleaners For Eco Day

Posted on: October 12th, 2021 by Stephen Mackie

Mount Charles team members joined Flossie and The Beach Cleaners on Sandymount Strand in South Dublin last week to launch the organisation’s sustainability ambitions for 2021. The session included an eco-friendly workshop providing insight to the group on the impact of human waste and microplastics on the local environment.  The group was made up of key team members involved in our ongoing sustainability campaign including Head of Operations, Stacey McCallister who has been working with our clients to provide sustainable cleaning across Ireland.

A walk of the beach followed the workshop, with team removing any visible plastics and waste materials. The session will be one of many activities involved in the ongoing company-wide sustainability initiative for 2021 as part of Mount Charles’s commitment to being an environmentally aware facilities management provider.

More information on our cleaning services can be found here.

 

Mount Charles team members stand in a line on Sandymount Beach in Dublin with material bags of litter in front of the group

Mount Charles Team Members Finish Session With Flossie & The Beach Cleaners at Sandymount Strand, Dublin.

It’s BBQ Season At Mount Charles

Posted on: June 24th, 2021 by Stephen Mackie
Last week the Mount Charles Catering team in Dublin hosted two BBQ’s in partnership with our clients LauraLynn Children’s Hospice and Glanbia Cheese EU. These BBQ events were to reward client’s team members for their hard work and efforts during the pandemic. Both days were a massive success with excellent food from our catering team and lots of laughter all round. We look forward to continuing this trend with more clients in both NI and ROI throughout the rest of summer.
A big well done from Senior Management to all involved, see footage from: LauraLynn & Glanbia Cheese EU
Laura Lynn Staff Team Members Pose For Group Photo In Colourful Garden
Team Members From LauraLynn Children’s Hospice Dublin
Glanbia Cheese EU team members eating BBQ items
Team Members From Glanbia Cheese EU

Pride With #TeamMC

Posted on: June 21st, 2021 by Stephen Mackie

Behind every good business thriving with equality is a family full of people who are all unique. Our greatest success is our family culture, our family is about daring to be different. When our family unite, we build a culture and business that has Great People, Great Service, Great Future.

bright colourful collection of hand prints to emphasise diversity at Mount Charles

At Team MC, we have a family who are not all the same. We are proud to be different, we are proud to be unique, those are some of our greatest strengths. At Mount Charles we tell our team to bring their whole self to work. We encourage diversity, we encourage our team to dare, to be different, as this is what makes Team MC creative and bold. One team, one family, one masterpiece that creates a different magic.

Summer BBQ For The Glanbia Cheese EU Team

Posted on: June 21st, 2021 by Stephen Mackie
We were delighted to assist our client Glanbia Cheese with a Summer BBQ at their Portlaoise site last week. The aim of the event was to reward all of the Glanbia team members for their hard work and efforts recently with a DJ, ice cream truck and branded balloon arches to mark the occasion. The event was a massive success with smiles all round after what has been a very challenging time for everybody throughout the pandemic.
Our Ireland catering team look forward to continuing to work alongside Glanbia Senior Management to maximise on-site engagement and interest at our in-house restaurant.
See footage of our summer BBQ at Glanbia Portlaoise here 
Glanbia Cheese EU team members eating BBQ items

Glanbia Team Members Enjoying The Summer BBQ

#Team MC’s Nutrition Awareness Month

Posted on: June 4th, 2021 by Stephen Mackie

As part of #TeamMC‘s internal Nutrition Awareness Month we have provided team members with a series of delicious healthy recipes utilising the skills of our chef’s from across the catering estate. This week’s recipe is from Mount Charles Chef, Ri Elers in RTE Dublin who has put together a step by step guide for the perfect summer pan roasted fillet of hake.

Pan Roasted Fillet of Hake
Cumin, Carrot and Rosemary Puree
Balsamic Beetroot, Baby Potatoes and Baby Gem Salad
Rustic Roasted Root Vegetables

You should be aware that the recipe includes fish, milk and sulphites. Please check all ingredients specific to any special dietary needs or allergens.

What you will need:

2 x Hake Fillets.
1x Sprig of Rosemary, Teaspoon Cumin.
Baby Potatoes, Raw Beetroot, Balsamic Vinegar, Baby Gem Lettuce, Honey
3x Carrots.
3x Parsnip.
1x Sweet Potatoes.
1x Red Onion.
Dried mixed herbs.
Salt, Pepper, Olive Oil, 10g Butter, fresh herbs for garnish (optional)
A good non Stick Pan, A frying pan, Roasting tray, Pre-heated oven at 175 degrees.

A Note From Ri

With temperatures starting to climb, so is the need for lighter, healthier, yet nutritious and fulfilling food. As with everything in life, cooking should be an enjoyable experience . With a little enthusiasm and  patience, this will make for a memorable late evening meal and a great talking point at the table.

Rustic Roast Vegetables
Wash and scrub the vegetables in running water (no need to peel away the nutritional value), ¼ the vegetables lengthwise, combine in a bowl add a little olive oil, salt, pepper, dried mixed herbs and toss to coat the vegetables evenly. Lie out on a roasting tray and put in the oven for 30-35 minutes. After approximately 15 minutes shake the tray and return to the oven.

Balsamic Beetroot, Baby Potato and Gem Salad
Carefully dice the potatoes and the beetroot in to roughly 1 inch cubes.
Peel off the outer leaves from the Gem, discard and ¼ the remaining hearts of the lettuce. Set aside for later. Heat the frying pan and add a little olive oil, the potatoes and the diced beetroot, add a sprig of rosemary, season with salt and pepper and put in to the oven for 30 minutes. After approximately 10 minutes, toss the pan and return to the oven.

Cumin, Carrot and Rosemary Puree
Peel and chop the carrots, place in a pot with cold water, the teaspoon of cumin and a sprig of rosemary. Bring to the boil and simmer until the carrots are tender. Strain the carrots keeping the liquid to thin out the puree. Blend the carrots into a smooth paste adding the reserved cooking liquid as necessary. Season to taste, set aside and keep warm.

Pan Roasted Fillet of Hake
Heat the non stick pan adding a little olive oil and the 10g of butter. Season the fish, and when the butter starts to foam up, add the fish and leave it to sear and seal. After 3 minutes, carefully turn the Hake over, baste with the pan juices and put in the oven for 8 minutes. By now everything should be nearly ready to plate and serve.

To Serve
Place the roasted vegetables on a plate and cover with foil. Return to beetroot pan to the hob, add the Gem, some Balsamic vinegar and a little honey, toss and place in a salad bowl, and cover with foil. Warm up the puree, and place a dollop on to each plate, smear this across the plate and place the Hake on top of this. Garnish with the fresh herbs and take the plates to the table. Place the warm salad and vegetables on the table and enjoy.

For more information on all of our catering services click here

New Appointments & Team Members For 2021

Posted on: May 25th, 2021 by Stephen Mackie

Image showing Mount Charles employee Edna Armstrong smiling

(Pictured: Edna Armstrong, Senior Bid Manager.)

What’s your name and role & when did you start at Mount Charles?

Edna Armstrong, Senior Bid Manager. I started in Mount Charles in January 2021, starting a new job remotely during lockdown was strange to say the least but the support I got from Gavin was incredible.

What was your first ever job & what did it entail?

My first ever job was working with my Dad on his milk round when people wanted fresh milk on their doorsteps in the morning. It meant getting up at 4am every morning and made me appreciate how magical early mornings are before the world woke up. Another upside was I finished work at lunchtime so had every afternoon free. It also meant early nights – a habit I still maintain to this day!

What’s a work related accomplishment you’re proud of?

Working in Bid Production means every bid won is a huge accomplishment in a highly competitive environment. Two recent stand outs for me have to be MC winning Tesco and Radius. It was great to be part of that team.

What do you like to do outside of work?

Family is very precious to me so spending time with my husband and two children is my priority. We all love the outdoors so walking features heavily in our leisure activities. We are also very lucky to have a holiday home in Fermanagh where we have a boat so we spend a lot of weekends on the waters of Lough Erne. I also love to cook so evenings and weekends are normally about good food and long walks.  In normal times I also love to travel and my husband and I normally would have two or three city breaks a year. Something I have missed in the last year or so but we will make up for it in 2022.

What are you looking forward to accomplishing in Mount Charles?

Being an integral part of #TeamMC and positively contributing to company growth and sustainability.

Dog or Cat person?

Definitely a crazy cat woman – I currently have 2 cats who I adore and spoil rotten.

What’s been your biggest influence to date in your career?

Has to be my parents. They had an incredible work ethic which they instilled in all their children. They also taught me to always do right by others and simply treat others as I would like to be treated. They achieved a lot in their own careers so were great role models for pure honest hard work and were evidence that with the right attitude and effort we can achieve great things without compromising on integrity and core values.

Where’s your favourite place and why?

Fermanagh where I grew up – It is the most beautiful, relaxing place even when it rains! I believe Lough Erne has magical calming powers!

What advice would you give to your younger self?

Stay true to yourself and do the right thing! Also don’t sweat the small stuff…

Image showing Mount Charles employee Stacey McAlister smiling

(Pictured: Stacey McAlister, Head of Operations)

What’s your name and role & when did you start at Mount Charles?

Stacey McAlister – Head of Operations, 3rd May. (The Newbie)

What was your first ever job & what did it entail?

I brushed up the floors in a hairdressers on a Saturday when I was 11 for 50p an hour. Definitely illegal! Then moved to working in a gift shop from I was 12 for £1 an hour for 2 hours after school and a Saturday. I worked 40 hours per week during the summer for £1 and hour. I left her when I was 16 and still was only getting £1 an hour (not that I am bitter about it).

What’s a work related accomplishment your very proud of?

In a previous role the company was mainly considered to be a cleaning company and within 6 years I was able to help the growth of the catering business to become a recognised brand within Northern Ireland. Something that I am looking to emulate at Mount Charles.

What do you like to do outside of work?

I love to walk and cook. I need to walk after all of the food! I am currently walking as much as possible as I am doing the mighty hikes marathon for MacMillan Cancer on 24th June. I am doing this with my mum and we currently have £900 raised, if anyone would like to donate.

What are you looking forward to accomplishing in Mount Charles?

The sky is the limit! I want to grow the cleaning business within Northern Ireland and Ireland. Mount Charles is known for being a world class catering provider with a really strong catering brand and I want this to be the same for the cleaning sector of the business with strong people and strong client relationships.

Dog or Cat person?

Definitely a dog! He’s the child of the house. Photo attached just to see how cute he is.

What’s been your biggest influence to date in your career?

What or Who? Probably returning to Northern Ireland in 2011 where I got involved in Facilities Management and the cleaning industry. I realised I loved the operational side of the business and wanted to try and give the best possible customer service to clients as well as the employees on the ground getting the equipment and recognition they needed and deserved. Jonathan Mallon has also been a huge influence as I found that he was the first manager I had who give the autonomy to managers that was needed to achieve the best possible results

Where’s your favourite place and why?

Cuba. I just love the vibrancy of Havana and how laid back the whole country is. The beaches are unbelievable and the water so warm and crystal clear.

What advice would you give to your younger self?

Try to relax and not worry about the small stuff and things you can’t control. Everything works out the way it’s supposed to.

 

Jonathan Mallon an employee of Mount Charles Group smiling

What’s your name and role & when did you start at Mount Charles?

Jonathan Mallon, Chief Operating Officer, I started in March 21.

What was your first ever job & what did it entail?

My first job was delivering Fizzy lemonade for the Maine Lemonade Company.

What’s a work related accomplishment your very proud of?

I am very proud of achieving global success in sales and improving business operations and working opportunities for all staff.

What do you like to do outside of work?

I play golf badly and enjoy the garden.

What are you looking forward to accomplishing in Mount Charles?

To deliver a great service to our clients, have a good team working for Mount Charles and growing the business.

Dog or Cat person?

I have 2 Cats and 2 Dogs and a Love Bird.

What’s been your biggest influence to date in your career?

I completed a 1 year in house course Facilitating Futures working with 11 others from all over the world and learnt so much about developing and motivating teams.

Where’s your favourite place and why?

I lived in the Isle of Man for a few years and found it a very relaxing and beautiful island.

What advice would you give to your younger self?

Slow down and let others take responsibility for their own areas.